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FAQ

How do I send my photograph?

By cooperating with our various ■ dealers ■ we have streamlined
the photo enlargement process in order to make it simple
and convenient for our customers.

Step One
Bring a photo you wish to enlarge on
Digital Camera or scanned Photo/Negative to our headquarters or any one of our several ■ dealers ■ . Choose from the photo enlargement options on our price list. Please allow up to 4-6 business days for your photo to be printed and ready for pick-up.

Step Two
Your photo is printed on our state-of-the-art, large format printer.
If you requested an artist canvas print, it will be stretched for you
at no additional charge.

How long does it take after I order to receive my enlargement?
Please allow up to 4-6 business days for your photo to be printed
and ready for pick-up.

When will my original be returned?
Your original will be returned with your order when it deliver depending
on the size of the source file. If it will not fit with the order it will be
delivered in a separate envelope.

I have received my enlargement but have not yet received
my original back?
Contact
sales@marketology.com, sometimes your original may go out in a separate envelope depending on the size of the original source file, otherwise all original photographs and negatives are returned with your order.

I received my order but the enlargement was damaged during delivery?
Contact
sales@marketology.com in order to receive a RMA (Return Merchandise Authorization) you will be required to send the damaged print back to us.
 
   
       

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This page was last edited Thursday, December 18, 2008
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